Nokia Drops the Ball (Again)

The kibbutz has a deal with Cellcom where they change everyone’s phone about every three years. So we got new phones about a month ago. Keren and I chose Sony-Ericsson K610i’s. Keren’s two sisters both chose Nokia 6085’s.

I am soooo glad I took the Sony-Ericsson. My sister-in-law was complaining about her phone yesterday. Just one small example. When you send an SMS, after you press Send, it flashes up a message for about half a second saying that it is saving the message to be sent later.

What’s the poor user to make of this? What does it mean? Did it send the message or didn’t it?

Well, in this case, it did send the message, but the user could be forgiven for thinking that it didn’t. IMNSHO, the phone should have waited half a second to see whether it could actually send the message or not, and then, only if it couldn’t, should it show a message. And it should be more specific: “Couldn’t send message. Will keep trying.”. (For this half-second, it should show a suitable “sending” animation.)

Wouldn’t that be better?